TESTIMONIALS

Susan W, Winnetka CA 09/24/2021

I have referred several of my clients, my friends, and my neighbors to call Lexington PMC for the most complete care of their property's rental needs. Everyone I have referred has called me back to tell me how thrilled and satisfied they are with the entire staff at Lexington PMC. They are so thorough with the preparation of the home, advertising, photography, repairs, showing and screening applicants, and the on-going management once the home is rented. They have the best rates of any property management company. I am so glad to know of a terrific company I can refer with complete confidence to anyone needing to rent out their property, or needing to rent a home for themselves. Lexington PMC is my "go to" property management company!

Thanks to you and Doug and your team for being so attentive and caring with our home. What you do for us allows us to live our lives everyday, unencumbered by whatever burden being a Landlord may throw at us each day. We hope that your holidays are safe and healthy and filled with joy and love.

I've worked with this company for a year now and my experience has been nothing but excellent. I first worked with Margaret who was always a joy to work with. She was extremely knowledgeable at her job, efficient at getting my property listed and rented out in a timely manner. Their vetting process is very thorough, and brings excellent prospects to the table. Doug helped me with a slight legal problem that came up with an animal issue, and it was a relief to know I had someone who cared about my property as much as I did. And then there's Hope. She has helped resolve so many issues that have come up and is always pleasant to work with. She's a problem solver, she'll work at an issue until she finds a result that is satisfactory to both landlord and tenant, at a reasonable cost. I can't say enough about how pleasant it is to have her to work with! Their customer service all around is excellent, I highly recommend Lexington PMC for your property management needs!

Great service. I highly recommend Lexington. They know their stuff. Great for owners and tenants.

We have been working with Lexington Property Management for the past 2 years, and I could not ask for a more attentive, quick reacting, and kind group of individuals. They are anything and everything positive you can ask of a property management firm. We live in an older property so needless to say, things require fixing from time to time. They never balk or hesitate at any request from my family, and they are prompt in their responses and their accommodations. If there is a task that requires more attention, they are so communicative and present, it feels like they are a part of the process with us. Consummate professionals. Not to mention the nicest people! We are so grateful for everyone there!

There simply is no need to go anywhere else! When you sign up with Lexington Property Management you soon discover that you have in actuality joined Lexington PM as a member of their family. Everyone is incredible from the top down and they all go out of their way to add a personable concierge service. No joke. They love what they do and they treat everyone beautifully. They treat both the landlord and the tenant with respect and can even step in and calm any ripples, disagreements, or clear up any miscommunications. They truly are a unique group and they operate very old school as in the days when customer service really meant something. They are all very good, honest, and sincere people and no matter what topic you discuss with LPM you always find yourself laughing frequently. They will tell you when they think your choices are not beneficial for you in the long run. They are a plethora of information. Above all you definitely feel that they are there for you and available when you need them. Furthermore, they know people management and how to navigate diplomatically. The LPM team intrinsically knows this industry and offer all services--they will list, show your property, and vet tenants, do full property management, or if you desire they will simply handle billing and collect the rent (even digitally online) and submit you with an annual breakdown for your taxes. They will even assist you with evictions! Additionally, they have a "rolodex" of excellent house repairmen whom they will refer you to. My boyfriend and I did a lot of research trying to find the best property management group and many did not offer all of these services. Of the few who did offer many of the same services their fees were outlandish. Believe me, you really WANT LEXINGTON on your side. You really want and need Doug, Hope, Margaret, Bernie, Tanaya and crew on your side. Between my boyfriend and I we will ultimately have 3 separate residences that LPM will manage. My boyfriend and I urge anyone who is seeking a property management company to choose LPM and if you already have a property management to drop your current management group and select Lexington. Mark my words, you will be so happy you did!

After years of trying to property manage our rental property ourselves, we were referred to Lexington Property Management and it could not have been more of a life saver! We used to stress every time the phone rang and we saw the tenant's name, because it's almost always something bad. Now, we aren't even bothered for basic maintenance items and when there is something big, they do all the research on our behalf and present us with options. It's truly a "no hassle" experience. On top of the time and energy we recovered in our lives, the management team are all so nice and their customer service is top notch. They are fair and are looking out for both the tenant and the landlord so hopefully all parties feel satisfied. It has truly been life changing and we are so grateful to have our first experience as landlords with a management company be so positive with Lexington. We would refer them to anyone, both as a landlord or as a renter!

My family owns several apartment buildings that we use to manage ourselves. At a certain point, we all came to the conclusion that we just couldn't do as good of a job as a professional property management company. After considering several companies, we hired Lexington Property Services, and we could not be happier. They are a personal, thoughtful, cost conscious, and wonderful communicators. For our larger projects, they always compile a nice spreadsheet so we can see the competitive bids. They do comp studies for us so that we can see that we are getting the highest rent. They make recommendations for improvements that will help the property in the long term and make the tenants quite happy in the short term. Lexington also goes the extra mile, to say the least. During one rainstorm, for example, Doug called me from the property where he was standing knee deep in water and mud because the drainage was not working. It was so bad that there was a chance the water was going to damage the cars in the garage and spill into the laundry room. He and his teamed worked tirelessly into the night to make sure that the water did not cause any damage to the property. While there, Doug happened to replace several burnt out bulbs and inspected the roof. If I remember correctly, he and his lovely wife were supposed to go out for dinner that night when he got the call about the drain problem. He was there for 8 hours, and he didn't get home until after midnight. His wife is a saint too! Special shout out to Margaret and Hope who are always available to us day or night. I have never had any trouble reaching them. You cannot go wrong with Lexington, and I cannot recommend them enough!